Gopher Pools Privacy Policy

Effective Date: July 15, 2025

1. Information We Collect

We collect various types of information from and about users of our Site, including:

· Personal Information you provide directly to us:

o Contact Information: Name, email address, mailing address, phone number.

o Financial Information: Payment details (though processed by secure third-party payment processors, we may receive confirmation of payment).

o Account Information: Username, password (if applicable, for customer accounts).

o Communications: Information you provide when you contact us with questions, feedback, or customer service inquiries.

o Service-Related Information: Details about your pool, services requested, installation details, etc.

· Information collected automatically when you use our Site (Usage Data):

o Device Information: IP address, browser type, operating system, device identifiers.

o Browse Information: Pages visited, time spent on pages, links clicked, referring URL, search queries.

o Location Information: General geographic location inferred from your IP address.

o Cookies and Tracking Technologies:Information collected through cookies, web beacons, and similar technologies (see Section 3).

2. How We Use Your Information

We use the information we collect for various purposes, including:

· To provide and maintain our services:

o Process and fulfill service requests and orders.

o Provide customer support and respond to inquiries.

o Manage your account (if applicable).

o Install and service pool equipment.

· To improve and personalize your experience:

o Understand how you use our Site to enhance its functionality and user experience.

o Tailor content, products, and services to your interests.

· For marketing and promotional purposes (with your consent where required):

o Send you updates, newsletters, special offers, and promotional materials.

o Inform you about new services or products.

· For internal operations:

o Analyze trends and monitor the effectiveness of our marketing.

o Conduct research and development.

o Perform accounting, auditing, billing, and reconciliation activities.

· For security and fraud prevention:

o Detect, prevent, and address technical issues, fraud, or other illegal activities.

o Protect the rights, property, or safety of Gopher Pools, our users, or others.

· To comply with legal obligations:

o Meet applicable laws, regulations, legal processes, or governmental requests.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.

· Cookies:Small data files placed on your device. We use session cookies (temporary) and persistent cookies (remain on your device for a set period).

· Purpose:To remember your preferences, analyze site traffic, personalize content, and support marketing efforts.

· Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

4. How We Share Your Information

We may share your personal information with:

· Service Providers: Third-party companies and individuals who perform services on our behalf (e.g., payment processing, website hosting, analytics, marketing, shipping, IT services). These providers are obligated to protect your information and use it only for the purposes for which it was shared.

· Business Transfers: In connection with a merger, acquisition, asset sale, or other corporate transaction involving all or a portion of our business.

· Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).

· Protection of Rights: To protect the rights, property, or safety of Gopher Pools, our customers, or others.

· With Your Consent: We may share your information for any other purpose with your express consent.

5. Your Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

· Access:Request access to the personal information we hold about you.

· Correction/Rectification:Request correction of inaccurate or incomplete personal information.

· Deletion/Erasure:Request deletion of your personal information (subject to certain exceptions).

· Opt-out of Marketing: Unsubscribe from our marketing communications at any time by following the instructions in those communications or by contacting us directly.

· Do Not Track: Our Site does not currently respond to "Do Not Track" signals.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:

· By email: service@gopherpools.com

· By phone: +1.2174631083

· By mail: 15624 Us 150 Paris Illinois 61944